Sturgis Web Services has valuable experience working with government offices to develop the most efficient and innovative online services, such as electronic billing, online payment systems and online service requests. 

While many web sites merely offer a payment gateway and limited or no access to important customer information, Sturgis opens the door to new, cost-saving options.  Give your customers a convenient alternative to paper bills and a secure, user-friendly way to pay online. Provide electronic billing notification via email, quick access to detailed account information and the ability to view and print actual bills. Provide your customer service representatives and collections staff an online portal to accept bill payments - an application that easily interfaces with your customer information systems software. As the nation moves towards "Going Green," do your part to save natural resources by going paperless and achieving significant budget savings.

Understanding and effectively addressing citizens' needs is vital in any business. However, when your customers are taxpayers or ratepayers, services must be delivered with enhanced efficiency and cost-effectiveness.  Communicate your customer focus through a convenient online resource that allows customers and staff to report all types of service requests. Manage and track requests, send email confirmations, reduce overall response time and achieve noticeable operational efficiencies. Transform how you serve your customers through an easy-to-use web-based application.