If your customers are asking for features such as online search, view and pay, payments by phone, mobile payment technology, online bills and receipts and credit cards across the counter, Sturgis Web Services has an affordable solution for you.
With the Sturgis solution, customers can conveniently access your web site to search, view and print their bills, securely pay multiple bills in a shopping cart, print their payment receipts, sign up for electronic billing and submit a request for change of address.
In addition to online payments, Sturgis provides an automated pay-by-phone service for added customer convenience. Sturgis has developed innovative solutions in mobile payment technology as well.
Credit Cards at the Counter
Sturgis’ Credit Card payments at the counter is an easy-to-use application that requires minimal staff training and presents a quick, simple method of collecting credit card payments in the office.
Sturgis’ Client Portal provides your staff with a user-friendly system to manage and balance daily payments and report payment totals and web site statistics. The portal allows customers to enable and disable web site payments at the click of a mouse
With all of these resource, you can easily reduce in-office traffic, decrease phone calls and efficiently manage payment volume, all while providing value-added services to your customer. No new investments in hardware or software are required and our team of customer service and technology professionals are ready to serve you